FAQ’s
Swim 2 u
Melbourne Swimming Lessons
Frequently Asked Questions
Frequently asked questions about swimming lessons, learning to swim, and the services we provide can be found here.
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Locations, where do you teach?
Swim 2 u teaches in private home pools in and around Melbourne.
When should my child start swimming lessons?
Austswim recommends infants to be introduced to the aquatic environment from 6 months of age. Infants less than a year old accept water more readily than older children.
will children be assessed?
Yes. The progress of your child is constantly monitored, and once they are ready for the next level, a certificate will be issued.
Should we stop swimming during winter?
Certainly not!
Children regress quickly, if you have access to an indoor pool then keep going with lessons.
Always dress children in layers before and after lessons. This will help their body temperature adjust between the heated pool and the air temperature.
You can’t catch a cold from swimming or being outside. You get sick (ie a cold/flu) from catching a virus or bacteria, not from being cold.
If my child breaks a bone and is unable to swim, what happens?
If broken bones are involved and a child is unable to swim, Swim 2 u will refund fees.
Swim teacher sick on the day?
In the event of your swim teacher being unavailable due to illness, a suitable catch-up lesson will be offered or, the lesson will be credited to the next term.
Am I able to go shopping whilst you teach my child?
Parents/carers must stay on the premises before, during and after lessons. Alcohol must NOT be consumed by parents/guardians whilst Swim 2 u is teaching on the premises.
What happens if my child or another household member tests positive to Covid-19?
In the event of a lesson cancellation due to a direct household member testing positive for Covid-19, Swim 2 u will allow a catch-up lesson if you report your case to the Department of Health and provide us with a receipt. A negative Covid-19 test must also be provided by all household members before lessons can resume.
What happens if we go into a lockdown?
During Covid-19 lockdowns, catch-up lessons will be offered if lessons are missed.
Can you teach at public pools?
NO. We do not teach in public swimming pools, we leave that to their qualified staff.
How quickly will my child learn to swim?
The process of learning is a continuous one, and parents have to be committed to it. All lessons will be structured around each individual child’s needs, pace and learning style. Children learn and progress faster with one on one teaching. Learning happens faster with more lessons per week. We offer intensive swimming programmes during school holidays that are great for learning quickly.
DO SWIMMING CERTIFICATES GET AWARDED?
It is important to recognise a child’s efforts. Upon completion of each stage and level of the Swim and Survive programme, certificates will be issued.
What happens if my child is sick on the day of their lesson?
Lessons that are cancelled by the client are forfeited, and no catch-up lesson or refund will be offered.
We can try and extend future lessons, however, this is subject to availability and no guarantee is given.
In the event of a lesson cancellation due to a direct household member testing positive for Covid-19, Swim 2 u will allow a catch-up lesson if you report your case to the Department of Health and provide us with a receipt. A negative Covid-19 test must also be provided by all household members before lessons can resume.
Are swim teachers fully vaccinated against covid-19?
Our teachers are fully vaccinated and maintain their booster vaccinations when needed.
Raining or bad weather?
Swim 2 u only teaches in outdoor pools over the summer months.
Regardless of the weather, we offer swimming lessons in wet or overcast conditions. However, in the event of thunderstorms or heavy rain, lessons will be rescheduled to another date or, future lessons will be extended. Rescheduled lessons and/or extended lessons are subject to teacher availability.
Outdoor swimming pools must be heated to a suitable temperature.
Arranging larger classes or group lessons?
Providing your pool is large enough. We are happy to arrange larger classes, please contact us for prices.
Do you accept NDIS funding as payment for lessons?
If you have a self-managed plan we are able to supply invoices for your reimbursement. We can not accept payments via NDIS managed plans.
My private health insurance covers swimming lessons, can I claim them?
Most private healthcare providers do not cover mobile swim schools. Check with your provider directly.
Swim 2 u's COVIDSafe Plan
In order to keep us all safe, Swim 2 u implements the following procedures.
We only provide services to fully vaccinated families (age 5 and older) and will require a copy of their vaccination certificates.
There will be no sharing of swim equipment between swimmers (unless they are siblings).
Each evening, the swim equipment is disinfected.
All teachers have conducted The Australian Government Department of Health Infection Control Training – COVID 19 and are fully vaccinated.
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Available Hours
Monday : 230pm – 7pm
Tuesday : 9am – 7pm
Wednesday: 9am – 7pm
Thursday : 9am – 7pm
Friday : 230pm – 7pm
Saturday : 7am-930am
Sunday: Closed/No lessons
Bank Holidays: Closed/No lessons
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